Phoenix, AZ

Frequently Asked Questions

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Most Popular Questions

Here are a few potential topics for frequently asked questions (FAQs) that might be relevant for a variety of businesses.

What products or services do you offer?

We offer a range of video production and digital marketing services. Our video production services include everything from concept development and scriptwriting, to filming and post-production. We can help you create a wide variety of video content, including commercials, branded content, explainer videos, and more.

Our digital marketing services include paid media (e.g., search, social, display advertising), email marketing, web development, and social media management.

How do I place an order?

To place an order for our video production or digital marketing services, please contact us and provide us with some details about your project. We’ll schedule a consultation with you to discuss your goals, target audience, and budget, and we’ll provide you with a detailed proposal and quote.

Once you’ve reviewed and accepted the proposal and quote, we’ll schedule a project kickoff meeting to finalize the details and get started.

What are your payment options?

We accept a variety of payment options for our video production and digital marketing services, including credit cards, bank transfers, and check.

We will provide you with our payment terms and instructions as part of our proposal and quote.

What is your return policy?

Since we provide customized services for our video production and digital marketing clients, we do not offer returns. However, we are committed to ensuring that our clients are satisfied with the results of their projects, and we will work with you to make any necessary revisions.

If you are not satisfied with the final product, please let us know and we’ll do our best to address your concerns.

What should the customer know about your pricing (e.g., discounts, fees)?

At iStudios Media, we understand that every project is unique, and we offer customized pricing to fit the specific needs of each of our clients. Our pricing is transparent and we always provide a detailed quote before beginning any work. In general, our rates are based on the complexity of the project, the length of the final video, and the resources required to complete it. We offer a variety of pricing options, including hourly rates, flat fees, and project-based rates, and we are happy to work with you to find the option that works best for your budget. We also offer discounts to clients who have multiple projects or who commit to longer-term partnerships. If you have any questions about our pricing or would like to discuss a customized quote for your project, don’t hesitate to get in touch. We’re here to help you succeed.

What advice would you give a customer looking to hire a provider in your area of work?

Here are a few pieces of advice we would give to a customer looking to hire a provider in video marketing and production:

  • Look for a provider with a strong track record: When it comes to video marketing and production, results are everything. Look for a provider that has a proven track record of delivering successful campaigns.
  • Choose a provider who understands your target audience: The most effective videos are those that speak directly to the needs of the target audience. Choose a provider that will do their research and can create content that resonates with them.
  • Look for a provider with a flexible and collaborative approach: Video marketing and production projects often involve many moving parts and can be subject to change. Look for a provider that can adapt to your needs as the project evolves.
  • Consider the provider’s overall approach to video marketing: Is the provider focused on driving results through data-driven strategies, or do they take a more creative-driven approach? Choose a provider whose approach aligns with your own business goals.
  • Don’t be afraid to ask questions: Choosing a video marketing and production provider is a big decision, so don’t be afraid to ask questions and get to know the provider before you make a commitment. This will help ensure that you find a provider that is a good fit for your needs.
What questions should customers think through before talking to professionals about their project?

Here are a few questions that customers should think through before talking to professionals about their project:

  1. What are your business goals and objectives for this project? Are you looking to increase brand awareness, drive traffic to your website, generate leads, or achieve some other specific outcome?
  2. Who is your target audience? What are their needs, interests, and behaviors, and how do you want to engage with them through this project?
  3. What is your budget for this project? Do you have any constraints or limitations that the provider should be aware of?
  4. What is your timeline for this project? Are there any specific deadlines or milestones that the provider should be aware of?
  5. What are your expectations for this project? Do you have any specific requirements or preferences for the final product?

Answering these questions before talking to professionals about your project will help you clarify your goals and needs, and will also help the professionals understand how they can best support you.

What education and/or training do you have that relates to your work?

We have a team of educated, qualified individuals. Our executive producer, Hessam Kermani, has a B.A. in Broadcast Journalism and a Master’s in Communications, with over 12 years of international experience in the advertising industry. He is certified in Adobe CC and news videography. He has 7 years of experience in creative designs as the head of editing studios.

How did you get started doing this type of work?

I got started in digital marketing through a combination of formal education and hands-on experience. studied communications as an undergraduate, where I gained a solid foundation in video production principles, strategy, and analytics.

After graduation, I started my career as a video editing intern at an ad agency, where I learned the ins and outs of marketing through hands-on experience and on-the-job training. Over the years, I have taken on increasingly challenging and rewarding roles in the video marketing field, working for a range of companies in different industries and learning from some of the top professionals in the field.

Along the way, I have also taken advantage of opportunities to continue learning and growing through professional development courses and certifications, such as the Google Ads Certification and the Hubspot Inbound Marketing Certification as well as taking my master’s in digital audience strategy from ASU.

Today, I am proud to be able to bring my expertise and experience to bear for my clients as a digital marketing expert, helping them achieve their business goals through paid media, email, web, and social channels.

What types of customers have you worked with?

Our experts have worked with a wide range of customers throughout the years. Some of these industries include retail, E-Commerce, tech, and television. Our experts have worked with companies of all sizes, from small startups to large multinational corporations. iStudios Media has also had the opportunity to work with clients from a variety of countries and cultures, which has helped us to gain valuable experience in adapting our marketing strategies to audiences of all kinds. Some of our clients include:

  • E-Commerce companies looking to drive sales and increase online visibility
  • Retail brands looking to increase brand awareness and drive foot traffic to their stores
  • Tech startups looking to generate leads and build their customer base
  • Television networks looking to promote their programming and increase viewer engagement
    No matter what type of customer I am working with, my goal is always the same: to use my marketing and strategy skills to drive massive user acquisition, engagement, and retention across digital channels.